
Case Study
Marketing AI to Skeptics
The Campaign That Made Kindred
a Top Acquisition Target

When Ocado Group, a global tech leader in ecommerce and logistics, acquired AI robotics startup Kindred, it validated the company’s breakthrough sortation solution. A focused brand strategy and marketing campaign built credibility, drove growth, and helped pave the way from startup to acquisition.
The Challenge
Generating Marketing Leads that Convert to Customer Growth
As a Series C startup, Kindred’s AI-powered SORT system exceeded expectations in pilot programs. But automation startups were flooding the market, and skeptical about AI made buyers hesitant to invest in unproven tech.
“We needed top-of-funnel leads from buyers and decision-makers to expand into more e-commerce distribution centers and drive revenue,” says Monique Apter, Vice President of Sales & Marketing at Kindred.
To scale and propel growth, Kindred turned to Portavoce and Visceral, who partnered to build a high-performing business-to-business marketing engine for the startup.
“We quadrupled our customer base in less than 2 years.”

“When Visceral and Portavoce partner, we deliver a full-stack marketing and communications team virtually overnight, build the funnel quickly and deliver valuable sales leads at a high velocity.”

The Solution
Using Credibility and Content to Break Through Skepticism
No one wants to be the first. To overcome industry hesitation, the team focused on two goals: educating supply chain leaders about real-world results and spotlighting respected brands already using Kindred’s SORT system.
Visceral built the foundation by creating a brand strategy and rolling it out via a new website, product collateral, and sales enablement tools. Together the teams refined the brand’s messaging to accentuate Kindred’s unique value and started to execute the growth marketing plan that included customer acquisition and retention programs, public relations, social media and content marketing to increase brand awareness.
Portavoce generated news stories showcasing Kindred’s success with major e-commerce retailers. Coverage in Reuters, CNBC, The Wall Street Journal, and Business Insider, drove traffic to Kindred’s website.
Lead magnets like product explainers, customer case studies, and white papers backed by pay-per-click and social media programs drove downloads, and the campaigns quickly filled Kindred’s marketing funnel and built a robust email list from scratch. Automated email campaigns nurtured leads, converting marketing contacts into 350 sales-qualified leads for the sales team.

The Results
In under two years, the full-stack marketing program catalyzed Kindred's transformation from a startup to an acquisition target.
Growth in Customer Base
Marketing-Qualified Leads
Sales-Qualified Leads
Direct Web Traffic
Media Articles
Estimated Readers