
Case Study
How Integrated Marketing Transformed Biosero From Equipment Reseller to Automation Software Innovator

Swedish life sciences firm Bico Group acquired Biosero for $165 million - a remarkable outcome for a company that three years earlier had made a bold pivot from equipment reseller to software innovator. At the heart of this transformation was a three-year strategic partnership with Portavoce that helped Biosero redefine itself as a leader in laboratory automation software.
The Challenge
Bridging the Perception Gap
When CEO Tom Gilman pivoted Biosero from reselling equipment to developing and commercializing its laboratory automation software, Green Button Go, the move immediately improved profitability. But the company’s brand and marketing still reflected its old identity. Biosero needed to transform its image from an equipment reseller to an innovative software company and start proactively marketing its products to automation and software engineers in the Biotech and Pharmaceutical sectors.
“Working with Portavoce, it’s a partnership...that’s what you want from your agency because bringing an agency into your company requires a lot of trust.”

The Solution
Mobilizing Digital Marketing to Promote the New Mission
Portavoce developed an integrated marketing campaign centered around Biosero’s new mission. Pay-per-click, social media, and email marketing campaigns motivated key decision-makers to attend Biosero webinars, download case studies and read white papers, and seek information about new automation software. A public relations campaign generated company profiles, product publicity and by-lined articles to communicate Biosero’s new mission.
The team brought the story alive with videos that explained Biosero’s company mission, Green Button Go’s automation software capabilities, and led the viewer through a virtual walkthrough of Biosero’s Innovation Lab.

The Results
With renewed branding and storytelling, Biosero’s new focus on automation
software became crystal clear.
Customer Leads
Purchase Orders
Organic Web Visitors
Direct Web Traffic
Email Marketing Click-Through Rate
New Strategic SEO Rankings
Strategic Media Placements